Irony!! There is no warehouse!!

The funny thing is that DealExtreme doesn’t have a real warehouse in Europe. They say that there is no EU Warehouse, they send EU Direct goods from world factory to 27 countries in the EU, and they have cooperation with Post NL to make faster delivery. But All orders are shipped from China, not Europe.

For the USA their products are shipped by Int. Bridge. For Australia it is TOLL Global Express. I suspect there is no real USA or AU warehouse either.

So they only have a specialized team ready to serve their EU, USA and AU customers. But every thing is still located in China.

That’s why there is still a possibility that you must pay for the custom clearance costs. To cover these costs DealExtreme separates your parcels and arrange the delivery. Normally you do not pay European import duty. But if you are worried, DealExtreme suggests you pay ‘Import Tax & VAT Insurance’. This is the same insurance Lightinthebox offers, as we discussed in this blog.